The Games Spectator's Guide
Publié le 23/07/2024|Modifié le 22/07/2024
This page lists the various tools available to spectators and the general public as part of the Paris 2024 Games to allow everyone to live an unforgettable experience.
Getting around during the Games
Plan your trips ahead
Getting around Paris and Ile-de-France
Security perimeters are delimited near the competition, training and accommodation sites to ensure their security. Their aim is to guarantee a high level of security while also enabling social, economic, and social activity to continue in the most satisfactory conditions possible.
Around the sites, only car and motorised traffic is affected by regulations or restrictions: the perimeters preserve pedestrian and cyclist flows.
See the interactive map of potential impacts in the Ile-de-France region.
If you need to, apply for your digital pass (Games Pass) within the secure perimeters of the Paris 2024 Games on this platform.
Find out more about rules applicable to security perimeters.
To avoid traffic jams and traffic problems, the bicycle is your best friend. Specific arrangements have been made to improve conditions for cyclists.
Plan your itinerary and find practical advice on the Anticiperlesjeux website
Getting around in Châteauroux
Security at the Games
Useful emergency numbers
Only in case of emergency, i.e. when a rapid intervention is necessary to protect people and/or property (fire, malaise, injured person...), you can alert the emergency services by short numbers:
- Samu (emergency medical assistance department), for example in case of heart failure, by calling the 15
- Firefighters, for example in the event of fire or road traffic accident, by dialing the 18
In any case, you can also dial the 112. You will then be directed to the right service according to your case. The 112 can be used in all European Union countries.
All calls to these numbers are free.
If the situation is serious and you can move, you can go to the emergency department of the nearest hospital.
If your case is not urgent (headache, cold...), you can reach a doctor or a pharmacy on call, at night, on weekends and holidays.
In some departments, a single, toll-free number, 116 117, is being set up on an experimental basis. This number is used to obtain:
- a medical board
- referral to a primary care doctor or a nursing home
- arranging a home visit if the person is unable to move
114, the French emergency number for the deaf and hard of hearing, is a unique, national, free number that can be reached at any time by video call, chat, SMS, or fax.
You are deaf or hard of hearing or you are not able to call (talk), you can send a free text message to 114. You will then only communicate in writing with your correspondent.
Dial 17 in the event of an emergency involving a road accident, a breach of public order or a criminal offense. A team of police or gendarmes will be on hand.
You can also dial the 112. You will then be directed to the right service according to your case. The 112 can be used in all European Union countries.
If the situation is not an emergency, call your local police or gendarmerie.
When activated (activation of the "attack alert" and "removal alert" plans), this toll-free number is operational 24/7.
When an alert is issued and you have information that can help investigators, call the 197 (from France). Specialized police officers respond to you to take your testimony.
SAMU social is a group of non-governmental organisations that help people in need. 115 (free from landline and mobile in metropolitan France and overseas)
Listen, inform and refer women victims of violence, and witnesses to such violence.
Addresses physical, verbal, or psychological abuse, at home or at work, and abuse of any kind (including sexual harassment, assault, and rape).
Does not deal with emergencies (it is not a police or gendarmerie service).
For other types of violence, 3919 provides a first-level response and directs or transfers to a useful number.
Go to the www.3237.fr website to find your nearest emergency pharmacy.
If you witness a situation that you believe puts you or other passengers in danger, call 31 17 or text 31 177.
Useful platforms
The Ministry of the Interior’s website lets you search for a nearby police station or gendarmerie brigade.
Find out more at Ma Sécurité
The signal.conso.gouv.fr platform allows consumers to report problems encountered during the Games and provides advice on resolving disputes. An FAQ section is also available in both French and English.
French legislation on prostitution
The Games Spectator's Guide: find out about infringements of French law
Here you will find information on certain offences under French law and the sanctions incurred.
Click hereThe purchase of sexual acts is prohibited in France.
It is punishable by a fine of between €1,500 and €150,000 and imprisonment if the victim is a minor.
Find out more at the Prostitution, procuring, and sex tourism website
In the contexte of the Paris 2024 Olympic and Paralympic Games, the Paris Bar Association has set up an exceptional legal access scheme to ensure that all citizens can benefit from the advice of qualified lawyers. Volunteer lawyers will be offering free legal consultations, in person and by telephone, covering all areas of the law, to enable all visitors to Paris during this period to easily find a lawyer in case of need.
You can find here all the information you need about the permanent consultations
Accessibility during the Games
Paris 2024 Games accessible for people with disabilities
As France will welcome more than 350,000 people with disabilities this summer, find in this exclusive format all the recommendations for preparing your trip, finding accessible accommodation or restaurants during the Games, and accessing the competition venues.
The Games for AllAccessibility of public establishments
Accessibility of public transport
Ile-de-France Mobilités has a transport map that allows wheelchair users to find accessible transport routes.
View the map
If you have a disability and want to get to the competition venues, you can order one of the 1,000 accessible green taxis or use the Île-de-France Mobilités accessible shuttles from the 8 main Paris train stations.
Find out more at Paris Accessible Shuttles
Access to healthcare during the Games
Dedicated medical stations will be available at Olympic and Paralympic venues.
To simplify access to care and avoid overloading emergency services, here are the steps to follow if you need medical attention.
1 / Get a consultation near you using the Santé.fr map of healthcare facilities. Doctors and healthcare professionals can consult in English, Spanish, German, Italian, Arabic, Portuguese, and more | Santé.fr (sante.fr)
2/ If nothing is available, call 15 before going to A&E.
For everyone:
Assistance Publique - Hôpitaux de Paris (AP-HP) also provides information on patient numbers and waiting times in Paris A&E departments.
Find out more on the AP-HP website
Foreign tourists from outside the EU are advised to take out private insurance when staying in France so that they do not have to pay the full cost of any treatment they receive. Tourist visas require such insurance.
If you come from a non-EU country that has signed a bilateral social security agreement with France, emergency treatment can be covered during your stay if you request the form required by this agreement from your health insurance provider.
View the list of countries: Algeria, Andorra, Argentina, Benin, Bosnia-Herzegovina, Brazil, Cameroon, Canada, Cape Verde, Channel Islands (Jersey, Guernsey, Alderney, Herm, Jethou), Chile, Congo, Côte d'Ivoire, French Polynesia, Gabon, India, Israel, Japan, Kosovo, Macedonia, Madagascar, Mali, Mauritania, Monaco, Montenegro, Morocco, New Caledonia, Niger, Philippines, Quebec, Saint Pierre and Miquelon, San Marino, Senegal, Serbia, South Korea, Togo, Tunisia, Turkey, United States, Uruguay.
Discovering France during the Games
The France.fr website features a host of ways you can discover France, as well as a wide range of ideas for outings and trips. Thanks to MarIAnne, a virtual travel advisor powered by AI, you can choose from pre-designed travel plans for your trip around France.
Take a look at Atout France's tips for a successful visit during the Paris Games.
To help you explore the capital, the MyParisjetaime app and website, available in both French and English, feature a wealth of recommendations and practical information on restaurants, museums, shops, weather, and much more.
Find out more at MyParisjetaime
Celebrating the Games
You can view the various sports and Games-related events that will be taking place throughout France until September 2024 on an interactive map.
View the interactive map
Paris City Hall is also listing all Games competition and celebration venues on a special events map.
View the special events map
Located in the Grande Halle de la Villette, Club France lets fans of the athletes competing at the Games to view competition events on a giant screen. Fans will also be able to listen to champions and experts, enabling them to get an insider's view of the Games.
Find out more on the Club France website
An ambitious artistic and cultural programme designed to marry art and sport, the Cultural Olympiad features hundreds of events across France at the intersection of sport and culture.
Find out more on the Cultural Olympiad page
With Viens visiter mon atelier (“Come Visit My Workshop!”) and Viens visiter mon marché (“Come Visit My Market!”), local businesses and stakeholders throughout the country are welcoming visitors from 8 May to 8 September. The aim is to showcase the savoir-faire of French businesses in the run-up to the Games.
Find out more about the Parcours des Savoir-Faire (the ”Path of Know-How”)
In the many towns and cities closing the daily legs of the Olympic Torch Relay, the Ministry of the Armed Forces is inviting young people aged 18 to 26 to take part in a sporting challenge using equipment from the armed forces.
Find out more about the Parcours des champions (“Path of Champions”)
Tips for a successful visit during the Paris Games: tips from Atout France